Learn how to design customer-centric financial products and services using a human-centered approach that emphasizes empathy, creativity, and collaboration.
The "Human-Centered Design for Fintech & Digital Banking" is a comprehensive 2-day program that explores the principles and practices of human-centered design within the context of financial technology and digital banking. This course equips participants with the knowledge and skills to create user-centric solutions that enhance the customer experience in the fintech and digital banking sectors.
Module 1: Business Benefits of Human-Centered Design
Module 2: Creativity in Human-Centered Design
Module 3: Human-Centered Design Processes
Module 4: Human-Centered Research and Design Insights
Module 5: Design Exploration and Creation
Module 6: Design Assessment
Vivian is a very experienced and awesome trainer in HCD. Though this is the first class for HCD, the course was very well taught. He is able to instil in me an interest in HCD in this 2-day course. The support from Sabina and the Garranto team for the course is also very good.
Special thanks to Vivian Gomes for the training and sharing his knowledge; to Sabina Krishna for co-facilitating; to both Ms Cristine and Ms Nora for their great administrative support; and to GarrantoAcademy for organising the Human Centered Design for FinTech and Digital Banking course.
Vivian is a very experienced and awesome trainer in HCD. Though this is the first class for HCD, the course was very well taught. He is able to instil in me an interest in HCD in this 2-day course. The support from Sabina and the Garranto team for the course is also very good.
Special thanks to Vivian Gomes for the training and sharing his knowledge; to Sabina Krishna for co-facilitating; to both Ms Cristine and Ms Nora for their great administrative support; and to GarrantoAcademy for organising the Human Centered Design for FinTech and Digital Banking course.
Vivian is a very experienced and awesome trainer in HCD. Though this is the first class for HCD, the course was very well taught. He is able to instil in me an interest in HCD in this 2-day course. The support from Sabina and the Garranto team for the course is also very good.
Special thanks to Vivian Gomes for the training and sharing his knowledge; to Sabina Krishna for co-facilitating; to both Ms Cristine and Ms Nora for their great administrative support; and to GarrantoAcademy for organising the Human Centered Design for FinTech and Digital Banking course.